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General Questions
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General Questions

Last Update 23 days ago
Most of your general questions answered!
Jack D.
Why haven't I heard about Alter Ego Electric Bikes?
Last Update 3 years ago
Can I Test Ride before buying?
Last Update 4 months ago
How much is shipping?
Last Update 23 days ago
How long does it take to get my order?
Last Update 3 years ago
Can I check my order status?
Last Update 3 years ago
Affirm Financing
Last Update a year ago
Why does my brand new bike need tuneup?
Last Update 2 years ago
Is assembly required with a new bike?
Last Update a month ago
Where are our electric bikes manufactured?
Last Update a year ago
Ebike Pricing Explained
Last Update 3 years ago

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Shipping, Returns, and Exchanges
9 articles and other
Last Update 23 days ago
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Last Update 8 months ago
Rules & Regulations
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Last Update 5 months ago
User Manuals
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Last Update a month ago
Rebates
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Last Update 5 months ago
Maintaining Your E-Bike
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Last Update a year ago